Legal

Contact Information

Last Updated: September 13, 2026

M8tcha, Inc. is a Delaware corporation operating the M8tcha app and related services in the United States. Email is the fastest way to reach the team.

General Support

[email protected]
Include the email address on your M8tcha account, a short description, and relevant dates. Never send a password, full payment-card number, or security code.

Privacy Requests

Send access, deletion, correction, data, or other privacy requests to [email protected] with the subject “Privacy Request.” See our Privacy Policy for request rights, verification, and response times.

Safety and Abuse Reports

Report users and content through the in-app tools whenever possible. For urgent danger, contact local emergency services. For other safety concerns, email[email protected] with the subject “Safety Report.”

Billing

For Stripe billing questions, email [email protected] with the charge date, amount, and account email. Apple and Google store purchases must be managed through the applicable store. Review our Pricing and Refund Policy pages for more information.

Legal and Law Enforcement

Legal notices and authorized government requests may be sent to [email protected]. See our law-enforcement protocols before submitting a request.

App Store Complaints and Claims

Questions, complaints, or claims about the M8tcha iOS app (the Licensed Application) should be directed to M8tcha, Inc., Delaware, United States, at [email protected]. M8tcha, not Apple, is responsible for the app and for providing maintenance and support.

Business: M8tcha, Inc., Delaware, United States